Privacy Policy

Who we are

Suggested text: Our website address is: https://vetrica.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Our core services

Kittens Health information

Puppies Health information

Cats Health information

Dogs Health information

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What our customers say

Roxana A. profile picture
Roxana A.
20:10 06 Sep 25
Fantastic people. Very careful and empathetic. Decent prices too! The clinic is very clean.
John N. profile picture
John N.
11:24 05 Sep 25
Good vets
very helpful
Louise C. profile picture
Louise C.
16:05 27 Apr 25
Our womderful cat became unwell very rapidly, and the vets here were so kind and explained everything clearly. We unfortunately had to say goodbye to our fur-baby. The vet didn't rush the process. She explained exactly what was going to happen and gave us time to be with him before and after he was put to sleep. She then took a beautiful print of his paw and put some of his fur in a wee bottle. This means a lot to us. Everyone was very sympathetic and understanding of what was a very difficult time for us. I would highly recommend this veterinary practice.
Photo from customer review
Gareth D. profile picture
Gareth D.
09:24 08 Apr 25
Staff are friendly, warm, inviting and the work the vet and nurse team done on my cat is just phenomenal. Can't thank them enough.
Photo from customer review
Ian C. profile picture
Ian C.
13:28 23 Nov 24
Staff are great, really take care of your animals.
Paul M. profile picture
Paul M.
20:12 22 Nov 24
I cannot tell you how much the staff of vetrica do, above and beyond, looking after your pet. The separate cat n dog kennels is amazing, the personal touch makes you feel your dog is being given the best. Fifes' premier for sure.
Lynne B. profile picture
Lynne B.
17:49 15 Nov 24
Fantastic vet, lovely staff, had the same vet both times visited. Going to register all my dogs here